Chat Bot is our interactive tool that enables conversing with users in real-time, powered by AI (Artificial Intelligence)/ ML (Machine Learning)/ NLP (Natural Language Processing) to make day-to-day jobs easier, faster and much more efficient.
Our customer support ChatBot interacts with users for Frequently Asked Questions (FAQs) using conversational and dialogue flow. It’s also built to manage calls through Zulu and to raise/resolve tickets by OS Ticket System.
